Residential Acceptable Use Policy

Use of Google Fiber and related services (Services) is subject to the following Acceptable Use Policy (AUP). Your failure to comply with the AUP may result in suspension and/or termination of the Services. In addition to complying with our Terms of Service, you agree not to use or allow third parties to use the Services provided to you for any of the following purposes:

To use any Google Fiber equipment for anything other than its intended purpose.
To violate or encourage the violation of the legal rights of others.
For any unlawful, invasive, infringing, defamatory, or fraudulent purpose.
To intentionally distribute viruses, worms, Trojan horses, corrupted files, hoaxes, or other items of a destructive or deceptive nature.
To operate servers for commercial purposes. However, personal, non-commercial use of servers that comply with this AUP is acceptable, including using virtual private networks (VPN) to access services in your home and using hardware or applications that include server capabilities for uses like multi-player gaming, video-conferencing, and home security.
To generate or facilitate sending unsolicited bulk commercial email via the Services.
To make the Services available to anyone outside the property to which the Services are delivered, to resell the Services directly or indirectly, except as explicitly approved by Google Fiber in writing, or to create substitute or related services through the use of or access to the Services (for example, to provide Wi-Fi services to third parties outside of your residence).
To interfere with the use of the Services or the equipment used to provide the Services by customers or other authorized users.
To alter, disable, interfere with, reverse engineer, or circumvent any aspect of the Services, including but not limited to security features of the Services.

Use of GFiber Phone Services is further subject to the following policies:Spam and Commercial Use
Do not send or facilitate the transmission of spam, large numbers of commercial messages, or automated messages. Such activity includes, but is not limited to:

sending commercial or promotional messages to a large number of users, or sending messages in bulk;
sending messages via an automated process, such as a script;
sending unwanted or mass solicitation
placing calls in violation of laws governing unsolicited marketing (e.g., "do-not-call laws"), telemarketing, automated dialing, and prerecorded or artificial voice calls;
data mining any web property to find phone numbers;
selling, exchanging, or distributing to a third party the phone numbers of any person without such person’s consent to such disclosure;
inflating call traffic (e.g., traffic pumping, international revenue share fraud).

Harassment and Bullying
Do not use the GFiber Phone Service to threaten, bully, or harass.Impersonation
Do not impersonate another person or entity, including through the manipulation of caller identification information.Malicious Products
Do not use GFiber Phone Services in a way that harms, disrupts, or interferes with the operation of the networks, servers, or infrastructure of Google Fiber or others.System Interference and Abuse
Do not abuse the GFiber Phone Service, and do not interfere with other GFiber Phone Service users’ enjoyment of the GFiber Phone Service, including by engaging in any of the prohibited practices described above. In addition, do not forward calls to phone numbers that aren’t your own or under your control, or create multiple user accounts or create user accounts by automated means or under false or fraudulent pretenses.