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Set Up Your GFiber Wi-Fi 6E Router

Follow these steps to install your GFiber Wi-Fi 6E Router (GR6EXX0C). You’ll connect your Fiber Jack, power on your router, set your network name and password, and optionally add a mesh extender.

Depending on your home setup, you'll either use a self-install kit or get a professional installation during signup:

Follow the steps below to self-install your GFiber Wi-Fi 6E Router.

Quick Setup Guide

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Your kit includes a printed booklet with these instructions. You can also download the GFiber App from the Google Play Store or App Store to follow along on your phone.

To install your GFiber Wi-Fi 6E Router (GR6EXX0C):

  1. Power on your Fiber Jack.
  2. Connect the Fiber Jack to your router’s silver WAN port (globe icon) with an Ethernet cable.
  3. Turn on your router.
  4. Set your Wi-Fi name and password in the GFiber App.
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    Seeing a yellow Wi-Fi light? Finish setting up your network name and password in the GFiber App to get connected.

Total setup time: about 10–15 minutes.

What’s in Your Self-Install Kit

Open your self-install kit and confirm you have everything:
  • Wi-Fi 6E Router (Model GR6EXX0C)
    Front view of the GFiber Wi-Fi 6E Router (GR6EXX0C)
  • 2 power adapters (one for the router, one for the Fiber Jack)
    GFiber white power cable
  • 1 Ethernet cable
    GFiber white Ethernet cable
  • Mesh Extender(s) (optional)

Step 1: Find the Fiber Jack

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Note: Your Fiber Jack may look slightly different from the image below, but it works the same way.

Your Fiber Jack is the small white box that connects your home to the internet. A technician may have installed this during your original appointment, or it could have been left there by a previous homeowner or tenant. Look for it on a wall, usually where the fiber line first enters your house through your NIU.

Check these common spots:

  • Mounted on a wall in a central area or utility closet.
  • Hidden inside a plastic media panel in a bedroom closet or behind the front door.
  • Connected to an old router with an Ethernet cable.

There are two Fiber Jack models: 

  • Single-light model (blue lights)
  • Four-light model (green lights)
    GFiber Fiber Jack plugged to wall power plug

Prefer to watch a video? See how to find your Fiber Jack.

If you still can't locate it, contact us.

Step 2: Connect the Fiber Jack to Power

To connect your Fiber Jack to power, follow these steps:

  1. Remove the bottom cover of the Fiber Jack by placing your fingers in the side dents and gently pulling.

  2. Check if the Fiber Jack is plugged in. If it is not, connect the power adapter from your self-install kit and plug it into a wall outlet.

  1. The Power light should start blinking. If it does not, press the Power button on the inside left side of the Fiber Jack.

  1. Wait for the light to turn a solid color before moving on.

Having trouble connecting? See our Fiber Jack troubleshooting guide.

Step 3: Connect the Fiber Jack to Your Router

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Placement tip: Put your router in a central, open spot — like a shelf. Keeping it out of cabinets and away from stacked items helps maintain a strong Wi-Fi signal.
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Unplug and disconnect any old router from the Fiber Jack. Keep an eye on your email for instructions on how to return or recycle your old device.

  1. Plug one end of the Ethernet cable into the Ethernet port on your Fiber Jack.
    GFIber Fiber Jack with Ethernet outlet highlighted

  2. Plug the other end into the silver WAN port (globe icon) on your GFiber Wi-Fi 6E Router

  3. Connect the router’s power adapter to a wall outlet.
    Back of GFiber Wi-Fi 6E Router with power port highlighted

  4. The light on the router may flash yellow or green while it connects. It will turn solid green once you’re online.

  5. Slide the bottom cover of the Fiber Jack back into place.

Step 4: Set up Your Wi-Fi Network Name and Password

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Use the same Wi-Fi name and password you used before and your devices should reconnect automatically.

You can do this in the GFiber App or your online account.

Using the GFiber Mobile App

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You’ll need the GFiber App (not the Google Home App) for this. Download it from the Google Play Store or App Store.
  1. Sign in to the GFiber App. 
  2. Tap Network at the bottom.
  3. Tap Network settings.
  4. Tap Primary network settings.
  5. If the Primary network Wi-Fi is set to Off, switch it to On.
  6. Update your Network name. 
  7. Set a primary network password.
  8. Tap Save.

Using the GFiber Online Account Portal

  1. Sign in to your GFiber Account.
  2. Select Network at the top-left corner.
  3. Click the Edit network button.
    GFIber web portal Network screen with Edito network button highlighted

  4. If the Wi-Fi network is set to Off, switch it to On.
    The Wi-fi network section showing Network name and Primary network password

  5. Set a Network name.
  6. Set a Primary network password.
  7. Click Save.

Step 5: Add a Mesh Extender (optional)

A mesh extender helps your Wi-Fi reach every corner of your home.

  1. Start by setting up the extender close to your router  — you can move it later.
  2. Follow the steps in our Mesh Extender setup guide.
  3. Once paired, move the extender about halfway between your router and the area where you need more coverage.
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Your router might need to finish a quick software update before you can add the extender. You can always check the status in the Home tab of the GFiber App.

Router Light Status Guide

Light

Symbol

Meaning

Action

Solid Green

Power

WAN/Internet

Connected

You’re all set!

Solid Yellow

  Wi-Fi

Wi-Fi is turned off 

Follow Step 4 to set up your Wi-Fi network. 

Solid Red

WAN/Internet

No internet connection

Check your cables and reboot by pressing the Power button.

Blinking Red

  Wi-Fi

Factory reset in progress

Don’t unplug — wait for it to finish.

FAQs