Help Center

Configure advanced Wi-Fi settings

Need more control over your network? You can update advanced Wi-Fi settings — like your network name, Wi-Fi bands, and security options — through your GFiber account.

Manage advanced Wi-Fi settings

  1. Sign into your GFiber account with your email and password.
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    You can also update these settings in the GFiber App.
  2. Click Network at the top-left corner.
  3. Click Edit Network.
    Edit network button in primary network section
  4. Click Edit next to Advanced network settings. Your advanced Wi-Fi settings will appear.
    Edit button next to advanced network settings

Manage your Wi-Fi network names (SSIDs)

Your Wi-Fi network's name is also called an SSID (Service Set Identifier). Most GFiber routers operate on multiple Wi-Fi bands, typically 2.4 GHz, 5 GHz, and 6 GHz (if supported). If you have a Mini Network Box, the 5 GHz band isn’t available — it supports only 2.4 GHz.

Setting a unique SSID for each band is known as a “split SSID,” meaning you have a distinct network name for each Wi-Fi band (e.g., one for 2.4 GHz and another for 5 GHz). While this can be useful for specific devices, we strongly recommend using the same Wi-Fi name for all your bands for the following reasons:

  • Seamless roaming: Devices automatically switch between the 2.4 GHz, 5 GHz, and 6 GHz bands as you move around your home for the strongest signal.
  • Optimized performance: Your router directs devices to the band that will provide the best speed and reliability.
  • Simpler setup: One network name — no need to guess which band to use.
  • Fewer issues: More stable connections with fewer internet drops or slowdowns.
If you’d like to follow our recommendation, here’s how to keep one network name for all your bands:

Use the same Wi-Fi name for all bands (recommended)

  1. Follow the instructions at the top of this article to open the Advanced network settings.
  2. Toggle Use a unique SSID per band off.

  3. Click Save. Your changes take effect immediately. 

If you still need to use different Wi-Fi names for each band, here’s how:

Use different Wi-Fi names for each band (split SSID)

  1. Follow the instructions at the top of this article to open the Advanced network settings.
  2. Toggle Use a unique SSID per band On.
    Use a unique SSID per band toggle on
  3. Enter a name for each band (2.4 GHz, 5 GHz, and 6 GHz if available). SSIDs must be 1 to 32 characters long and are case-sensitive.
  4. Click Save.
Important things to note:

  • Your password is the same across all bands, so you can't set a different one for each.

  • Devices connected to Wi-Fi may briefly disconnect when you click Save.

  • By default, your 2.4 GHz band uses the name you set for your network. The 5 GHz and 6 GHz bands will have “-5” and “-6” added to the name, respectively.

Broadcast your Wi-Fi network name

By default, your network name (SSID) is visible to nearby devices searching for Wi-Fi. You can turn this broadcast on or off.

To turn SSID broadcast on or off:

  1. Follow the instructions at the top of this article to open the Advanced network settings.
  2. Toggle Broadcast Wi-Fi network name on or off.
    broadcast network name toggle on
  3. Click Save.
If you’ve enabled split SSIDs, each band will appear separately in the list of available networks. The broadcast setting applies to all active bands.

Security Protocol (WPA / WPA2)

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Legacy mode is only available for customers with a Network Box.

Your GFiber router uses WPA2 encryption by default to provide a secure connection. If you have older devices that only support WPA, you can enable Legacy mode to support both WPA and WPA2. 

To enable or disable Legacy mode:

  1. Follow the instructions at the top of this article to open the Advanced network settings.
  2. Under Security protocol, open the dropdown menu.
  3. Select WPA/WPA2 (Legacy).
  4. Click Save.

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