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Home internet descriptions can be filled with technical terms and confusing acronyms. Use this guide to understand the terms that matter most when choosing an internet service. Connection Type  Learn more about common types of home internet service. For a closer look, check out our guide to connection types. BroadbandHigh-speed internet access d...

In 2023, 2024, and 2025 gFiber was awarded #1 in Customer Satisfaction for Residential Wired Internet Service in the South Region by J.D. Power. J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 55 years. For gFiber, this award is a reflection of its commitment to custo...

Have you ever wondered how Wi-Fi makes it possible to connect to the internet without any wires at all? Wi-Fi is often an abstract concept, but we think it’s important that you understand what it is and exactly how it works — so you can make the most of your wireless connection.What is Wi-Fi and how bandwidth standards affect network traffic?Wi-...

Most internet plans advertise download speed, but two other numbers shape your day-to-day experience more than most people realize: upload speed and latency.Download speed is how fast information reaches you, like when browsing or updating a game. Upload is how fast information leaves, influencing whether you freeze on video or how quickly you s...

Customer service is central to what we do here at GFiber (formerly Google Fiber). We’ve always focused on anticipating and fulfilling customer needs, but you don’t have to take our word for it. We recently earned the highest customer satisfaction score in SpeedTestHQ’s 2026 ranking of major home internet providers. SpeedTestHQ’s “ISP Satisfactio...

Yes, GFiber offers fast and reliable internet. But, to truly get "fast" internet and efficiently stream your favorite shows, work from home and enjoy gaming online, getting the most out of your Wi-Fi network is important. Here are some key steps and strategies to ensure you get a seamless optimized Wi-Fi experience.Understanding Wi-Fi technology...

The equipment in your home directly impacts whether your devices are actually getting the high-speed fiber internet you pay for. Many people focus on how much speed is coming into their home, but real-world performance is often determined by your router's technology and placement.Unmatched hardware standards: advanced Wi-Fi 6E, Wi-Fi 7, and ongo...

Understanding Wi-Fi technology and how it was built to support devices is the key to getting the most out of them. Why? Because many of the Wi-Fi enabled devices in your home were built on a Wi-Fi standard, which impacts the Wi-Fi speeds you'll get.Overview of device impact on Wi-Fi performanceThe maximum Wi-Fi speed and connection efficiency of...

Promotional pricing on internet service is designed to look like a great deal. It often isn't. Customers who choose a low introductory rate routinely pay more per month on average overall than customers who chose straightforward pricing from day one.How promotional pricing worksMany major internet providers advertise a rate that applies only to...

There are several ways to connect your home to the internet today, and each comes with its own set of performance standards. GFiber runs on an entirely fiber-optic network built to deliver high symmetrical speeds, low latency, and reliable performance directly to your home. Additionally, GFiber proactively improves network technology across act...

Latency, often called "ping," measures the round-trip time in milliseconds for data to travel between a device and a server. GFiber delivers a typical latency of 14.8 milliseconds (ms), providing a high-performance foundation for competitive gaming, real-time video collaboration, and AI-driven applications.[1]The technical advantage of pure fibe...

Some internet service providers (ISPs) can try to make pricing appear more attractive by headlining prices that are only good when you buy their other services too. While providers may advertise what looks like a low entry price, the fine print often includes conditions like paperless billing, limited-time "new customer only" discounts, restrict...

When you’re choosing home internet, you need to know if a provider actually lives up to the hype. Third-party awards help cut through the noise. Organizations like J.D. Power, PCMag, and HighSpeedInternet.com run independent performance tests  and survey actual customers from all of the major internet service providers (ISPs) in the country to s...

GFiber offers flexible installation options including setting things up yourself or with a professional technician, and ensures your connection is strong from day one by administering a signature battery of tests to validate internet performance to, from and inside your home. No matter how you choose to get started, your GFiber installation—whe...

GFiber provides high-speed fiber internet that actually makes sense. While other providers may hide their true costs in the fine print, we keep it simple. With GFiber, you get speedy, straightforward service with no annual contracts, no hidden fees, and no data caps. The price you see is the price you pay, month after month.Simple pricing with ...